Privacy Policy
Effective Date: 12th June 2025

Welcome to Soulskin. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website, services, and products in accordance with the Data Protection Act 2017 (DPA 2017) of Mauritius.

1. Who We Are

The Hoppa Skincare (referred to as "we", "us", or "our") is a skincare company operating in Mauritius. We are committed to safeguarding your privacy and ensuring that your personal data is protected.

2. What Information We Collect

We may collect the following types of personal data:

• Identification details: Full name

• Contact details: Email address, phone number, mailing/billing address

• Payment information: Credit/debit card or banking details (processed securely through third-party providers)

• Account data: Login credentials, preferences, and purchase history

• Device information: IP address, browser type, device information, location data (via cookies)

• Marketing preferences: Consent for newsletters, updates, and promotions

  
  

3. How We Collect Your Data

We collect your data when:

• You create an account or place an order on our website

• You subscribe to our newsletter or promotional emails

• You contact us via email, phone, or online forms

• You browse our website (via cookies and analytics tools)

4. Why We Collect Your Data

We use your data to:

• Process and deliver your orders

• Improve customer service and support

• Send updates about your orders or changes to our services

• Share promotional offers (only with your consent)

• Comply with legal and regulatory obligations in Mauritius
  

5. Legal Basis for Processing

We process your personal data based on:

• Your consent (e.g., for marketing communications)

• Contractual necessity (e.g., fulfilling your orders)

• Legal obligations (e.g., maintaining transaction records)

• Legitimate interest (e.g., improving our website and services)
  

6. How We Share Your Data

We do not sell your personal information. We may share data with:

• Trusted third-party service providers (e.g., payment processors, delivery services)

• Regulatory authorities if legally required

• Our internal team for operational purposes

All third parties are bound by confidentiality and data protection obligations.

7. Data Storage & Retention

We store your data securely and retain it only as long as necessary for the purposes outlined in this policy or to comply with legal requirements.

8. Your Rights Under DPA 2017

Under Mauritius' DPA 2017, you have the right to:

• Access your personal data

• Request correction or deletion of your data

• Object to the processing of your data

• Withdraw consent at any time

• Lodge a complaint with the Data Protection Office (DPO) of Mauritius

To exercise any of these rights, please contact us at:
📧 [Insert Email Address]

9. Cookies Policy

We use cookies to enhance your browsing experience. By using our site, you agree to our use of cookies. You may manage your cookie preferences through your browser settings.

10. Data Security

We implement industry-standard measures (SSL encryption, access controls, secure hosting) to protect your personal information.

11. International Transfers

If any personal data is transferred outside Mauritius, we ensure it is protected with appropriate safeguards, in compliance with the DPA 2017.

12. Updates to This Policy

We may update this Privacy Policy occasionally. The revised version will be posted with an updated effective date.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Soulskin
📧 Email: solayabeeroo@yahoo.com.au
📞 Phone: 5984-2706
📍 Address: Albion, Mauritius